General enquiries, comments and complaints

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We would like to hear any suggestions or comments on our products and services you may have. Please complete the following form and we will contact you as soon as possible with a response.

Note: If you need advice on, or have any questions about our vehicles, please contact your nearest Porsche Centre.

We aim to provide you with a high level of customer service at all times, but if you wish to submit a complaint and you are not satisfied with our response, you may be entitled to refer the matter to the Financial Ombudsman Service (FOS). For further information about the FOS and the required eligibility to refer a complaint, please visit the FOS website:

Porsche Cars GB is a subscriber to the Motor Industry Code of Practice for New Cars and the Porsche Centre network subscribe to the Motor Industry Code of Practice for Service and Repair. You can therefore refer any complaint about new cars, service and repair where you remain dissatisfied with our response to Motorcodes by visiting Motorcodes provides a CTSI certified Alternative Dispute Resolution (ADR) service.

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Porsche Privacy Commitment

Porsche Cars Great Britain Limited, selected Porsche companies* and the Porsche Centre network will collect and use the personal data you have provided [by completing this form] for the purpose of processing this specific request. Additional information concerning data processing and customisation in the area of the Porsche customer and prospect care can be found in the Privacy Notice available at

* Porsche companies: Dr. Ing. h.c. F. Porsche AG, Porscheplatz 1. D - 70435 Stuttgart, Germany; Porsche Smart Mobility GmbH Porscheplatz 1. D - 70435 Stuttgart, Germany; Porsche Financial Services GmbH. Porschestraße 1. D - 74304 Bietigheim-Bissingen, Germany

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